Common Hotel OTA Listing Mistakes

A public page may omit a field because it was not supplied, was mapped differently, or was not accessible during extraction. Record it as missing evidence until the property's source of truth confirms the real value.

Parking, breakfast, accessibility features, and other amenities may apply at property, room, or rate-plan level. Comparing values from different scopes can create a false conflict.

Changes to breakfast service, pet rules, parking fees, or arrival times should trigger a distribution checklist. Update every relevant platform, then verify the guest-facing result rather than assuming a sync succeeded.

Illustrative example: if a hotel's approved check-in time changes from 14:00 to 15:00, an older public page should be logged as outdated evidence—not used to guess which time is correct.

Booking.com describes several performance, commercial, availability, pricing, review, policy, and content factors. That public explanation does not justify assigning your own numerical weights or promising a particular ranking change.

Before marking an audit complete:

• Confirm that at least two reliable sources contain comparable evidence.
• Keep the original displayed value beside any normalised value.
• Separate a real contradiction from a missing or inaccessible field.
• Confirm the correct value in the hotel's own source of truth before editing an OTA.