Author & reviewer

    Lotte

    Founder & editorial reviewer

    Lotte has worked in hospitality her whole career and knows first-hand how much manpower it takes to keep a property's information accurate everywhere guests look.

    She started MisMatchMaker to make one important but tedious job easy: checking that the factual details on a hotel's OTA listings actually agree with each other, so front-of-house teams can spend their time on guests instead of cross-checking listings.

    What Lotte reviews

    Lotte reviews MisMatchMaker's hotel OTA content guides and methodology for operational accuracy, keeping the site's advice grounded in how hotels really work day to day.

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